Desktop Support Specialist
Employment Type: Full-Time
We have an exciting opportunity for a Tier II Desktop Support with an American military research and manufacturing facility located in Morris County, New Jersey Essential Duties & Jon Functions : Tier II Specific · Installs, configures, and troubleshoots desktops, laptops, printers, peripherals, etc. in accordance with Army regulations. · Installs, configures, and troubleshoots Windows based operating systems. · Installs, configures, and troubleshoots DOD, government, and Army specific applications. · Provides application support to end users and solutions to accommodate the customer’s specific needs. · Install and configure Cisco VPN client. · Diagnoses hardware and software errors. · Deploy new PCs using only DOD, Army, and Picatinny approved images. · Supports the project Safety Plan though personal involvement in all aspects of Safety, including training, safety protective equipment and clothing, and adhering to safety requirements pertaining to particular trades or skills. Qualifications : Mandatory CompTIA Security Certification US Citizen Minimum 4 years , hands-on, experience with desktop and laptop support Excellent time management skills to effectively multi-task and prioritize Possesses and maintains a valid driver’s license and acceptable driving record Ability to pass background check and pass drug screen check Ability to obtain and maintain Secret Security Clearancene in the future
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